Case study: Queen’s Wharf Brisbane
Ethos · Proof
Measured by
other people.
Everything on this page was assessed by someone other than us: clients renewing contracts, the people who review us, our own team surveyed confidentially, and industry judging panels in Brisbane, Europe and Fort Lauderdale.
VerifiedFive-year average
97 per cent client retention
Sustained across the last five years, reflecting a commitment to consistently delivering the highest quality service. A large percentage of our new projects are referrals and returning clients.
VerifiedRolling 12 months
100 per cent indoor technician retention
Zero staff turnover across the last twelve months. Our indoor technicians are known by name to our clients, which is the clearest available indicator that the employment conditions we describe are real rather than aspirational.
Verified300+ reviews
5.0 Google review score
Across more than 300 five-star Google reviews.
VerifiedLast three years
10,882 plants and 3,248 decorative pots installed across more than 400 projects
All located in South East Queensland. We currently maintain more than 30,000 plants across more than 300 sites for corporate offices, five-star hotels, shopping centres and government departments.
VerifiedCertified 2024–2025
Great Place to Work, independently certified
Certification is independently assessed through a confidential employee survey. Advance Plants was certified for 2024 to 2025.
Awards
2025
International Plantscape Awards: GoldQueen’s Wharf, presented at the TPIE Gala, Fort Lauderdale
International Plantscape Awards: Technician RecognitionAwarded to Aimee Hansen
Biophilic Design Awards: PlatinumAustralian Retirement Trust
European Interior Landscaping Organisation: Silver, People’s ChoiceQueen’s Wharf
Interior Plantscape Association: Medium category winnerQT Hotel
Local Business Awards Brisbane City: Service & Trade Winner
2024
Great Place to Work: independently certifiedAssessed by confidential employee survey
2023
Interior Plantscape Awards: Large InstallationAustralian Retirement Trust
Interior Plantscape Awards: Small InstallationTeneriffe Dental
Two projects, five judging panels
Australian Retirement Trust and Queen’s Wharf have each been recognised by more than one independent body, in more than one year. Consistency across separate panels is a more useful signal than any single award.